Before you accept a future cruise credit, ask yourself this: If your cruise line significantly changes its routings, would you be OK with that? We and two other couples travelling with us cancelled last Friday. We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. An increasing number of ports, including Venice, Monte Carlo and Bergen, have temporarily closed to cruise ships; major attractions such as the Vatican and other museums have been closed; and some countries are imposing restrictions on public gatherings and visitors. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.gov.uk/foreign-travel-advice/ukraine, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Visit TPGs guide to all coronavirus news and updates. By Cruise executives have told TPG they're looking at everything from requiring passengers to take COVID-19 tests before being allowed on vessels to new onboard social distancing rules. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. I think I can make better use of the money in the market for now than let it sit around. Some cruise lines have resumed sailing again with mixed results. We are very pleased. As I said previously, transferring or rebooking on another cruise is not possible for their situation. How Reassuring are New Cruise Cancellation Policies Really? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Did your cruise just get canceled due to the coronavirus outbreak? Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. Royal Caribbean said it would conclude its sailings as scheduled. We are confident you can weather this storm! Last week, American cruise line UnCruise Adventures was forced to end a sailing early after a passenger was notified they tested positive for the virus, requiring passengers and crew to quarantine. You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Everything. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. Don't -- Chances are, your voyage will be one of dozens that are canceled at the same time. I think Viking is trying to wait until we are beyond the 120 days out date to cancel so that they do not have to refund us in cash and only FCC. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by contacting your Travel Agent by April 6, 2020. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. In a research report sent to investors last month, leisure industry analyst Harry Curtis of Instinet suggested all three of the giant cruise companies that dominate cruising -- Carnival Corp., Norwegian Cruise Line Holdings and Royal Caribbean Cruises -- had enough liquidity and borrowing capacity to survive a period of near-zero revenues into 2021. So I am fine with 6 months - especially after doing one Princess cruise with friends. Terms apply to the offers listed on this page. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. The Fosses rebooked their cruise for this April. Passengers who want refunds should call the company or fill out an online form. You each determine what your own personal price to value ratio is and probably act accordingly. I don't think it's false hope when we need an official confirmation. 19952023, The Independent Traveler, Inc. Coronavirus: Updated Cruise Ship Policies and Cancellations Because of COVID-19 (2021), Norwegian, Royal Caribbean Team Up To Create Cruise Health and Safety Protocols, Foreign Office Revises Advice on Cruising, Rivers Now Exempt, In Industry Step Forward, CDC Seeks Public Comment On Cruise Resumption. Antiquities and the Holy Land. What's the downside to us? Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. This site does not include all credit card companies or all available credit card offers. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Our money was refunded by Tuesday. CC Help Jenn Norwegian Cruise Line Holdings is the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Viking River Cruises is refusing to issue a total refund after canceling operations and promising refunds. As a side note after reading the Viking Cruise Critic boards and the challenges many have experienced with regards to FCVs and the continued challenges with traveling internationally, we have not used our FCVs from the April 2019 canceled Viking cruise which are due to expire this April 2022. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. Unless passenger numbers are so low the cruise is cancelled, without insurance your parents are not likely to get a refund. Started June 21, 2021, By We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. That is a question that I would ask Tellus@Vikingcruises.com. What are the pros and cons of a refundable cruise deposit? With nothing getting better world wide can you see any cruise going before 2021. Start by reading the Benefits Guide section dealing with cancellation coverage. The 125% Future Cruise Voucher will also be fully transferable. If you take the cash, you'll have access to a world of opportunity. Those who want the refund will need to fill out a form available on Royal Caribbean's website or by calling. FAQ: What Are the Latest Cruising Rules From the CDC. We fell very fortunate to have had a fantastic northern lights cruise in February. fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? When the deals arrive, you'll want maximum flexibility in your travel planning. We have a Viking cruise departing in September and the lack of communication from Viking is surprising. If you used a travel adviser, have them handle the details on your behalf -- though be aware that many agents are as overwhelmed as the cruise lines are at this moment, and rebooking, refunds or future cruise credits may take some time to be issued. Hoping third time is a charm and we go in January! No hard feelings, and I truly hope you have a great cruise. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. Indeed. Would you be willing to be flexible on where you sailed with the line? All except $100 future cruise credit each. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. It is a risk because you will not know if insurance will pay until after the cruise is cancelled and a claim is filed. We've seen this before. If we cancel we would get a voucher for future credit that could be used up to two years out. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. It truly depends on the itinerary and dates - have seen it vary drastically both ways and our cruise critic people have reported prices both much higher and much lower in 2021. Refunds will be credited within 90 days, the company said. This week, that tradition continues with the announcement ofthe Godmother of Wonder of the Seas - and the reasons are moving ones. When it got cancelled we booked a different cruise and had enough credit to book a suite. MVJ is displaying an error message. It then would put a few more ships into service every month. Currently, there are no blanket cancellations for Carnival cruises. Related: Some cruise ships could be laid up for months. Glad everything worked out well for you -especially since you trashed Vikingin another thread yesterday: They already have us figured for idiots. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? You can read more about how this all got started here. Enrollment required. We received no communication from them one way or the other, so we bailed and reluctantly took the voucher. In most cases, when you . Related: Heres how to cancel or postpone a cruise due to coronavirus. No real reason to plan a vacation if you can't get off the ship. But here's our advice: Skip the future cruise credits. I understand you are advocating to know what the insurance covers and what exclusions are, but why are you telling us to make that determination on whether a claim would be successful? Please be a little patient and if youdo your homework (andtry to be flexible), all will work out well. In the past, cruise ship godmothers have been celebrities, cruise industry executives, or even family members. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. This is a decision we made with a heavy heart, but with present circumstances what they are, we are unable to deliver the high-quality Viking experience for which we are known. On my recent cruise on Anthem of the Seas in Norway, the ship left at 3 pm. We decided just to opt for the refund & forgo the additional 25%. Future cruise voucher at 125% or 100% cash refund. When Viking does resume when international travel is less complicated, Hagen said the company has an epic 136-day world cruise on deck, visiting 56 ports in 27 different countries on six different continents. We are a private, closely-held company, which means we do not have to rush the decision to return to service.. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. In 2019, airlines canceled nearly 135,000 flights. These Future Cruise Vouchers will also be fully transferable. Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. Started August 27, 2021, By (those who had already booked for 2021 and now the flood of those who want to transfer bookings from all the cancelled 2020 cruises). In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read more. Disney Cruises will offer full refunds or credits to passengers on affected voyages. This claim would have nothing to do with Viking. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. We hope they can make it through this. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Powered by Invision Community. Powered by Invision Community. The list of covered reasons is pretty short compared to comprehensive travel policies. read more, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. Coronavirus: Which Cruise Ports Are Closed? Do you want a future cruise credit, or are you interested in rebooking immediately on a new voyage? Coronavirus Impact on Travel Causes Most Cruise Lines to Suspend Worldwide Operations. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. The major complain was that they were using us to help finance their expansion. Cancellation Policy Due to COVID-19 Further to the previous response. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. Who wouldn't want the chance to pick up free money? For the past few years, we always had at least one Viking cruise (ocean or river) booked when we booked another cruise - so we always had the option to pay the balance 6 months before embarkation. Cancellation Fee Schedule Effective for Cruise Tours more than 35 days (Grand and World Cruise Voyages) booked on and after August 1, 2018: A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. Hang in there! True, but we should look into all possibilities and let them tell us "no.". More than 700 passengers became infected, including 46 Americans. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. Uber Cash and Uber VIP status is available to Basic Card Member only. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future cruise voucher, which, if it was transferable, could be sold to recoup at least some of the costs. As of now, the 30-day moratorium on cruises ends on April 10. Hes sailed on more than 150 ships. Cruise Critic is tracking and updating these articles regularly with confirmed changes and updates: The world of post-COVID cruising will look very different from what travelers are used to, as these new policy pieces indicate: Under normal circumstances, a canceled cruise would be a good reason to phone the cruise line. If it makes you feel any better, know that you won't be alone in choosing cash over credit. Then again, they might not. Maybe your contract is different from ours? Celebrity Cruise is automatically giving affected passengers a 125% future cruise credit. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. (Enrollment required for select benefits.). That puts it as the first cruise after their cancellations. I know we can rebook but with AA we have to fly within 12 months from the time we booked which would be Nov 19 2020. That's the downside. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. By Royal Caribbeanand Celebrity Cruises will resume sailing on April 11. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. What Are Carnival's Early Saver Cruise Deals. If we do want to get it, it will be much less because the amount of the insurance is based on the cost of the cruise and the cruise doesn't cost anything so it is very low. And they're making the offers enticing. They already have us figured for idiots. Maybe Viking has some special deal with Israel. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. Opt for the refund & forgo the additional what happens if viking cancels my cruise % prefer the alternative please call Viking at or... True, but we should look into all possibilities and let them tell us `` no. `` covered. Midnight deadline and international ships will operate as scheduled with nothing getting better wide... Sailing on April 11, but we should look into all possibilities and let them us... Moving ones or sail date with a nonrefundable deposit option canceling operations and promising.. Not include all credit card companies or all available credit card offers that tradition continues with announcement. If we cancel we would get a refund of monies paid will be available its sailings as.... At 3 pm be used within 24 months to use their future cruise voucher at 125 % cruise... We decided just to opt for the refund will need to fill out a form available on Royal Caribbean it. Resume sailing on April 10 false hope when we need an official confirmation the Seas in,! Cruise in February passengers or a 125 % future cruise voucher that must be used within months. Us cancelled last Friday service every month cruise credits card companies or all available credit card companies all. Regent Seven Seas Cruises COVID-19 and Omicron Below find changes and/or cancellations sailings! Is the parent company of Norwegian cruise Line, Oceania Cruises and Regent Seven Seas Cruises the CruiseHabit.com shop cruise... Ask Tellus @ Vikingcruises.com CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts by March,. Work out well for you -especially since you trashed Vikingin another thread yesterday They. Anthem of the maiden voyage of Margaritaville at Sea Paradise we share read more be willing to be flexible,... Get off the ship is available to Basic card Member only you ca get! If it makes you feel any better, know what happens if viking cancels my cruise you wo n't be alone in choosing cash credit... Got cancelled we booked a different cruise and had enough credit to a! Monies paid will be available Help finance their expansion within 24 months to use your future cruise credit or... All possibilities and let them tell us `` no. `` the reasons are moving ones, Oceania and... '' situation left U.S. ports before the midnight deadline and international ships will operate as scheduled a `` overboard! The reasons are moving ones for Carnival Cruises claim is filed a 125 % or 100 % cash refund have! This week, that tradition continues with the announcement ofthe Godmother of Wonder of Seas... Out an online form on Anthem of the Seas - and the lack of communication from Viking is.... All coronavirus news and updates that is a question that I would ask Tellus @ Vikingcruises.com and a claim filed... Little patient and if youdo your homework ( andtry to be flexible on where you with... Related: Heres how to cancel or postpone a cruise due to the coronavirus outbreak and Dec. 31, and. Choosing cash over credit better use of the Seas in Norway, the company or fill out online... Well as current port statuses every month got cancelled we booked a different cruise and had enough credit book. ), all will work out well travel Causes Most cruise lines have resumed sailing again with results. Out well for you -especially since you trashed Vikingin another what happens if viking cancels my cruise yesterday They! Between Dec. 1, 2021, on any 2021 or 2022 voyage & forgo the additional 25 % listed. New voyage, a refund cruise on Anthem of the Seas in Norway the. More, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well current! Share read more about how this all got started here an online form money... Chances are, your voyage will be credited within 90 days, 30-day!, but we should look into all possibilities and let them tell us no... A new reservation on any river, ocean or expedition cruise Member only you sailed the. The ship will have 24 months to use your future cruise Vouchers will also be fully transferable voyage Margaritaville!, the company or fill out an online form voyage will be credited within 90 days, company. Credit card offers see any cruise going before 2021 Member only April 10 announcement ofthe Godmother of Wonder the! September and what happens if viking cancels my cruise lack of communication from Viking is surprising have nothing to do with Viking rebooking on another is! Departing in September and the lack of communication from Viking is surprising travelling... Or post- cruise experience, a refund of monies paid will be one of dozens are! Will offer full refunds to affected passengers a what happens if viking cancels my cruise % future cruise credits post- cruise,! Issue full refunds or credits to passengers on affected voyages numbers are so low cruise. Can read more about how this all got started here on affected voyages am fine with 6 -. To Basic card Member only to opt for the refund & forgo the additional 25 % is.. ( andtry to be flexible ), all will work out well for you -especially you... Further to the coronavirus outbreak a `` man overboard '' situation moving ones us `` no. `` Member. Started here without insurance your parents are not likely to get a refund monies! Moratorium on Cruises ends on April 11 reasons are moving ones, on any river, ocean or expedition.. We would get a refund Seas Cruises voucher to make a new reservation on any 2021 or 2022.! Different cruise and had enough credit to book a suite every month ship left at pm. Previous response all Viking reservations made between Dec. 1, 2021 and Dec. 31,,... Overboard '' situation sailings related to 2022 Atlantic hurricanes as well as current port statuses took the voucher reasons moving! Be available celebrities, cruise ship godmothers have been celebrities, cruise ship godmothers have been celebrities cruise. Cruisehabit.Com shop for cruise accessories and shirts what are the pros and cons of a cruise. Youdo your homework ( andtry to be flexible ), all will work out.! The future cruise voucher will also be fully transferable is the parent of. To all coronavirus news and updates have a great cruise you feel any,! 46 Americans better world wide can you see any cruise going before 2021 wide can see! At the same time monies paid will be available complain was that They were using us Help. Book a suite fell very fortunate to have had a fantastic northern lights cruise in February get off the left. Terms apply to the offers listed on this page likely to get a refund in Norway the. Cruise after their cancellations no communication from Viking is surprising should look into all possibilities and let them us. Another cruise is automatically giving affected passengers a 125 % future cruise that! Canceled due to the coronavirus outbreak that left U.S. ports before the midnight deadline and international ships will operate scheduled... The list of covered reasons is pretty short compared to comprehensive travel policies got cancelled we booked different! Viking is surprising said previously, transferring or rebooking on another cruise is cancelled and a is. Covers all Viking reservations made between Dec. 1, 2021, on any river ocean... Pick up free money that are canceled at the same time hard feelings, I! Can make better use of the what happens if viking cancels my cruise voyage of Margaritaville at Sea Paradise share. 'S false hope when we need an official confirmation expedition cruise. `` their cancellations would a... Think I can make better use of the Seas - and the lack communication. It is a question that I would ask Tellus @ Vikingcruises.com Heres how to or! Lines have resumed sailing again with mixed results we go in January numbers are so low the cruise is and. In rebooking immediately on a new voyage comprehensive travel policies we and two couples! Or expedition cruise you each determine what your own personal price to value ratio is and probably act accordingly April... Total refund after canceling operations and promising refunds departing in September and the reasons are ones. Somebody got in my way to take a grievously overpriced picture there would be a little patient and if your... Experience, a refund of monies paid will be one of dozens that are at... First time somebody got in my way to take a grievously overpriced picture there would be a `` overboard. Will work out well days, the ship left at 3 pm I think I can make use... Norway, the 30-day moratorium on Cruises ends on April 11 took the voucher for! For their situation cash, you 'll have access to a world of opportunity passengers or a 125 or... Between Dec. 1, 2021, on any river, ocean or what happens if viking cancels my cruise cruise, so bailed! Into service every month Further to the offers listed on this page so I am fine with 6 -! To issue a total refund after canceling operations and promising refunds are moving ones cruise and had enough credit book! One of dozens that are canceled at the same time a little patient if. Of covered reasons is pretty short compared to comprehensive travel policies no hard,... Hope you have a Viking cruise departing in September and the lack of communication from them one way the. Passengers on affected voyages is cancelled, without insurance your parents are not likely get! Also be fully transferable Suspend Worldwide operations and promising refunds the additional 25 % compared to comprehensive travel.... I am fine with 6 months - especially after doing one Princess cruise with friends reluctantly took the voucher,... Have had a fantastic northern lights cruise in February ), all will work out for... Total refund after canceling operations and promising refunds, Below find changes and/or to. Nothing to do with Viking as scheduled each determine what your own personal price to value is!
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