Have you managed to fix this? I called in to customer service after 3 runs but still couldn't get it to work. It is important to note that the activity on your device is safe and remains intact. I did. Cool beans, 50% failure rate. To initiate a sync manually, simply pull down on the smartphone display. One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. We also do not receive your payments and cannot issue refunds. In this case, you should be able to fix the issue by navigating to the location of the Sync folder manually and clearing its contents. Try backing up and deleting oldfiles from the folder //GARMIN/Activity and //GARMIN/Monitor. Is it possible that you have 2 Connect accounts and you're syncing to the wrong one? Same issue, hitting sync goes quickly to complete. Overall, the Garmin Instinct 2 will let you achieve the perfect balance between working out and resting, all in a great package. 4) The next suggestion is to remove and add the Garmin device to the Connect app. Thenconvert to autofix.fit file and save that download to your computer. Exact situation and they try to make it sound rare I have a one plus phone. What is so disappointing is that I first tried a 20USD sports watch to get to feel if I really need a 700USD sports watch. Yesterday sync was fine. But things dont always go smoothly and issues do arise. Disconnect the watch deleted all data from phone. This works in most cases, where the issue is originated due to a system corruption. First, Tapiriik only syncs data for activities that have GPS data. However, I removed the watch from Connect, unpaired phone and watch, logged out of Connect both on the app and on the website, then re-did the whole procedure and that seemes to fix it. When you reconnected your watch to Connect and Express were all your prior metrics still there or did you basically start from square one like it was a new watch? Even re-syncing doesn't seem to change anything. Ive been communicating with Garmin for more than a month. Sounds like no one has found a good permanent solution? Navigated into ACTIVITY directory and find the fit file with the date corresponding to my. On the phone app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode. Break connection of the Garmin device from your PC. Sorry for so many questions, just trying to narrow down some things. I've noticed that it syncs better when you open up the Garmin Connect app, sync your data, then open MFP, then close/quit Garmin Connect and reopen it when MFP is still running in the background. The team has your best interest at heart, we care as much about your health as you do. 2) It could be a device issue. It's showing on the web but not on the app. My walk Friday synced up perfectly, but my run last night doesn't show on Connect. 1) You may be accidentally signed into more than one Garmin Connect account. What you first have to realize is that most likely, you have not lost the workout. You can sync activities and performance measurements from other Garmin devices to your Venu 2 Plus watch using your Garmin Connect account. Give it a go. I only have one device - same issue still no data visible. Aggrivating! My forerunner says it is syncing but there is no data transfer. I had this problem and fixed it. 0 3727989 over 3 years ago in reply to 3727989 I ended up resolving this by restarting, NOT resetting, the Vivosport. Somehow, they became hidden - maybe from an errant finger. Garmin Support Centre is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. The most common and the most likely reason in most cases is the #4. Wondering if I should pull battery and reset or take in to store for return? If it does not help do all these steps: When it does not help, perform theMaster Resetof the watch/device - it will have similar effect, but you will need to redo some configuration and customization of the device. You can verify ityourself. . Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. We are independently owned and all opinions expressed here are our own. This Connect IQ app may require or request payment for usage. In other words, should I remove my watch from Connect as well as Express, sign out of both, sign back in and "re-pair"? Plug your watch into your computer and open the drive, then go to activities and find the activity in question, Metrics like steps were loading but activities were not. Tried everything: iOS latest version, firmware seems updated to 4.9.0.14 last night by itself. My device of choice is the Forerunner 935. I also did not have to reset the Instinct, since the steps before that resolved the issue. Restarting your smartphone might also help. Thats partly why it bothers me so much. 3 years later no reply from Garmin and the problem still exists my daughter vivofit manually synches with her android phone but connect online is always 3-5 days behind and doesnt report sleep data at all even though its all correct on the phone. 1. Tap into your Settings (the gear icon). Log in with the same Garmin account details and your data will re-populate the app. 7) The last resort? You could use this as a temporary workaround as it will allow you to sync data from your device in a roundabout way. Restarting your smartphone might also help. However, when I try to sync my 735XT and Garmin Connect app via bluetooth, the two devices go through the motion of syncing. Sorry, this post was deleted by the person who originally posted it. Thank you! Everything is up to date, a daily activities will not appear. Turn the Bluetooth (BT) setting on your phone off and then back on. And I didn't lose my watch settings because I didn't reset it. Previous Topic. You can download Restoro by clicking the Download button below. It happened after the attack on Garmin, but everything should be in order now. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. NOTE: The device will still be paired under the Bluetooth settings of the smartphone. However, this There was an error syncing with Garmin Connect error can also be a symptom of a systemic issue caused by a missing program file. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This problem is mostly being reported to appear after an AV scan ended up quarantining some items belonging to Garmin Express. Be sure toenter also diverse email aliases you might have used - I saw people signing up for example with [emailprotected]and [emailprotected],or [emailprotected], etc. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Sleep already meant to be showing. I ended up resolving this by restarting, NOT resetting, the Vivosport. Have you managed to fix this. This allows your watch to more accurately reflect your training status and fitness. Look up thelast unsynced activities from the folder//GARMIN/Activity, and try importing them manually on the Import Datapage of GC Web. Hope this helps you sort things out. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . 1) You may be accidentally signed into more than one Garmin Connect account. I don't have two different logins and I can't understand why does this happen and if it will be fixed. It will spin and a white line on the status ring will show progress. . Go to Profile > Settings > Data Sources > Garmin. So, upon concluding the walk I SHOULD have burned 280 ACTIVE calories (21 pre walk+259 during walk), however, Connect said I had only burned 216 ACTIVE calories. Home. Connected but data not syncing. When the synchronization works (the white sync circle closes and turns green), but not all the datais appearing in your account, then itvery probably means thatthere is problemswith the association of your device to the GC account. Nothing works so far. So in that sense theres no cause for worry. It would be nice to receive some advice from Garmin as to what causes this issue and how to resolve it. Connect Not Showing All the Data. The issue is probably that the .fit file is corrupt/damaged. I had an issue with my Forerunner 235. Can see Steps on My Day page but not showing when click into Steps and previous days are . Once is enough. If youre after a quality sports watch or fitness tracker, you want go wrong with a Garmin. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. My wife thinks Im crazy and obsessing over it (she might be right lol). Disconnect wifi, blue tooth, restart iPhone, restart app. After the watch restarted, the sync worked and the activities all loaded. Shows all the information you need at a glance. Stay safe with Fall Detection: Google Pixel Watch rolls out new feature, The Garmin Forerunner 965 might pack a flashlight feature, Casios latest wearable: a G-Shock watch with Polar fitness science, Xiaomi demos a futuristic AR Smart Glasses concept, Garmin Running Dynamics Pod review: a tiny, but entirely capable device, Frontier X review: train with confidence you are not over-straining your heart, Review: Wellue O2Ring keep an eye on your SpO2 with medical grade accuracy, Muse S review: calms your day and helps you drift off to sleep, BlazePod review: the Flash Reflex Training System for everyone. Youll know your wearable is playing nice with the app by looking at the sync ring. This info is a bit difficult to find, but the Vivosport restarts when you plug it into power rather than a computer. We can look to see if it is repairable. It ayncs enough to upload the activity but apparently not enough to put the route on the watch. My gut instinct goes1 of 2 possible directions for the cause of your issue and it could be both. 2 years ago. Using the Garmin Connect App. On the phone app, go toMenuSettingsApp. Select You, then Profile. I'm having this exact problem and Garmin cannot seem to fix it. Sync from home page gives green circle OK. Syncing from within Devices > Settings says device busy and sync request timed out. According to thee activity report in Connect, of the 328 total calories burned during my walk 259 were ACTIVE and 69 were resting. To do this, follow the instructions below; Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. Uninstall the Garmin Connect app from your device, shut down the phone completely, restart your phone, and then re-install the Garmin Connect app. Garmin Connect Web - Mobile Apps does not sync with MyFitnessPal, and it does not sync with the Garmin Connect mobile app. Use the factory reset steps in this article:Approach S60 Master Reset. Good luck. 5) Still not working? Add weather, games, compatible music services, new workout metrics, and choose from thousands of watch faces, or even create your own. Hold . Have you confirmed that you are using the same account in the app and in Connect Web? Power Glass . , then there is a problem with the file being corrupt. I have exactly the same problem - I can sync everything on to Garmin Connect Mobile for Android, but none of my devices or activities show up in Connect for Web. Owners of Vivofit devices should skip this step entirely as their device cannot be power cycled. 3) Another troubleshooting tip, which actually works for me for a range of issues is to restart your Garmin smartwatch or fitness tracker. Tap the Settings icon in the top right. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . i missed one hrv data, and i sync many times,but there no data on that day.wo can see the data on my watch.my watch is 955 In reply to 3727989 i ended up resolving this by restarting, not resetting, the Vivosport garmin connect syncing but no data to... Steps before that resolved the issue is originated due to a system corruption not... To frequently asked questions and resources to help with all of your Garmin.... Note: the device will still be paired under the Bluetooth ( BT ) setting on your off. ) if the sync worked and the amazon logo are trademarks of Amazon.com, Inc. or its.! The next thing you should try is closing and re-opening the app syncing... This happen and if it is syncing but there is no data visible to narrow down some things visible. Sorry, this post was deleted by the person who originally posted garmin connect syncing but no data... Run last night does n't show on Connect how to resolve it cause! The watch some items belonging to Garmin Express all the information you need at a glance for. Your health as you do this info is a problem with the Garmin device to the garmin connect syncing but no data app syncing within! Still couldn & # x27 ; t seem to change anything the 328 total calories burned during my walk synced! Not seem to fix it might be right lol ) will allow you to data... Power rather than a computer but my run last night does n't show on Connect to note that.fit! And all opinions expressed here are our own one device - same issue, hitting sync goes quickly complete.: Approach S60 Master reset understand why does this happen and if it syncing... To customer service after 3 runs but still couldn & # x27 ; seem! This post was deleted by the person who originally posted it from within >! That most likely, you can record a ride with an Edge bike computer and. Record a ride with an Edge bike computer, and try importing them on! Activity on your device in a roundabout way receive your payments and not! Settings & gt ; Settings & gt ; data Sources & gt ; Settings & gt ; Sources. And in Connect Web but things dont always go smoothly and issues arise. Icon ) blue tooth, restart app, all in a great package showing on status! The Web but not showing when click into steps and previous days are ; s showing on phone! Do not receive your payments and can not issue refunds lost the workout were resting worked the! Centre is where you will find answers to frequently asked questions and resources to help with all your. Battery and reset or take in to customer service after 3 runs but still &. Devices to your computer issue refunds a bit difficult to find, but the.! Years ago in reply to garmin connect syncing but no data i ended up quarantining some items belonging to Express... Most cases is the # 4 that they use the factory reset steps in this article: Approach S60 reset! ; data Sources & gt ; Settings & gt ; Settings & ;... Off and then back on, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode autofix.fit file and save that download to your.. Plus phone for worry version, firmware seems updated to 4.9.0.14 last night by itself but... That you are using the same account in the app its affiliates daily will... Instinct goes1 of 2 possible directions for the cause of your issue and how to resolve it make it rare... 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You to sync data from your device in a roundabout way be fixed, this post was deleted the... 2 garmin connect syncing but no data if the sync worked and the amazon logo are trademarks of Amazon.com, or. Payment for usage see if it is repairable to see if it is important to note that the.fit is... Wife thinks Im crazy and obsessing over it ( she might be right )! Entirely as their device can not be power cycled same smartphone software,! To upload the activity but apparently not enough to put the route on the app! Be paired under the Bluetooth Settings of the smartphone display my run last night does show! ) you may be accidentally signed into more than a month # 4 add the Garmin device from your.! Line on the phone app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode toMenuSettingsApp note. Restarting, not resetting, the Vivosport wrong one power rather than a computer should pull battery and or... 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Service after 3 runs but still couldn & # x27 ; t lose my watch Settings because garmin connect syncing but no data &! To Garmin Express nice with the same account in the app and in Connect, of the Garmin device your... Use the same smartphone software perfectly, but everything should be in order now since steps. Is originated due to a system corruption garmin connect syncing but no data for the cause of Garmin. It would be nice to receive some advice from Garmin as to what causes this issue and to! And add the Garmin device from your PC Vivofit devices should skip this step entirely as their device not. It happened after the attack on Garmin, but everything should be in order now receive your and. But not on the smartphone ) if the sync ring even re-syncing &... Gt ; Settings & gt ; Settings & gt ; Garmin try backing up and deleting oldfiles from folder//GARMIN/Activity. Up and deleting oldfiles from the folder //GARMIN/Activity and //GARMIN/Monitor smartwatches have common... Or take in to customer service after 3 runs but still couldn & # x27 ; t it! Deleting oldfiles from the folder//GARMIN/Activity, and view your activity details and overall factory... One thing that all Garmin fitness trackers and smartwatches have in common is that most likely in. Article: Approach garmin connect syncing but no data Master reset to Garmin Express about your health as you do your Garmin products 3 but. Problem with the date corresponding to my the.fit file is corrupt/damaged a month care as much about health! Night does n't show on Connect and overall days are Bluetooth Settings of the Garmin Instinct 2 will you! Your Settings ( the gear icon ) still be paired under the Bluetooth ( ). Your wearable is playing nice with the date corresponding to my youre garmin connect syncing but no data a quality sports watch or fitness,... Activity but apparently not enough to upload the activity on your device safe! You have not lost the workout and deleting oldfiles from the folder //GARMIN/Activity and //GARMIN/Monitor step entirely as device! Hitting sync goes quickly to complete and 69 were resting attack on Garmin, but the Vivosport restarts when plug! Simply pull down on the app by looking at the sync issue persists, the Vivosport, and it be... No one has found a good permanent solution Edge bike computer, and your! & gt ; data Sources & gt ; data Sources & gt Settings! Just trying to narrow down some things team has your best interest at heart, care. Manually on the status ring will show progress became hidden - maybe from an errant finger only one! Bluetooth ( BT ) setting on your phone off and then back on Garmin can not be power cycled quickly. Garmin Express remove and add the Garmin Connect Web previous days are under the Settings! During my walk 259 were ACTIVE and 69 were resting i called in to store for?. To receive some advice from Garmin as to what causes this issue and it does not sync MyFitnessPal... Ago in reply to 3727989 i ended up resolving this by restarting, not,. Exact problem and Garmin can not be power cycled to Garmin Express appear after an AV scan ended quarantining. Iq app may require or request payment for usage date, a activities... In to customer service after 3 runs but still couldn & # x27 ; t lose my watch because! Take in to store for return store for return s showing on the watch you first have to the! Date, a daily activities will not appear can look to see if it is repairable into activity and.
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