2. Who we are and how to contact us 2.1 The My Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. How do I buy my first Smart Solo Term Time Ticket? Adults can buy tickets for: a week a month a year a term Adult Term Time Tickets are available for anyone aged 18 or over in full-time education (full-time is 16 hours or more). Paper Solo Tickets Can be used on any bus service within the Merseyside boundary only. 5.3 You must follow any of our, or the operators, instructions when using a Trio Ticket when making a journey and you must let any driver, conductor or other member of staff of the operators examine your paper ticket at any time during your journey if asked to do so.5.4 Use of a Trio Ticket is only permitted by the person who initially uses the Trio Ticket for the journey (the Ticketholder). Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. 10. 8.3 We may withdraw your Railpass, including refusing to accept the continued use of such Railpass and refusing to make it available on a Merseytravel/Metro Smartcard or Apprentice Travelcard where it has, or we have reason to suspect that it has, been misused or used for any fraudulent or improper purpose. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. 1.3. Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. (l) The Fast Tag must only be used by the concession holder. 3.2 Your Solo Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating busoperators; 3.2.2 private bus services or coaches; or. No trains are running from the station. DeactivationIf a Merseytravel Smartcard has not been used for a continuous period of 12 months, we reserve the right to deactivate the Merseytravel Smartcard, thereby preventing further Solo Tickets being added to it. This fee is to cover the card production and distribution costs. If your Merseytravel Smartcard has been registered on the Metro-Smart Website, we can block the card to prevent any unauthorised use of the Solo Ticket.11.2 We will replace Apprentice Travelcards for a fee, the cost of which is listed on the Merseytravel Website. Welcome to MetroSmart Merseytravel's smartcard website. Place your MetroCard on the card reader next to the bus driver. and make full use of the benefits that the scheme provides; including T-FLOW only lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. We can also be contacted using the contact details set out in clause 2.2. It can be used at all times in the Merseyside area. I use my MetroCard or Walrus to buy Railpass tickets. 14. 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. Term TimeIf you have a MetroCard or Walrus you can buy and renew your ticket online. You can also track your online ticket purchases and view the status of your ticket and expiry dates. 6. Any refund in accordance with this clause 10.6 shall be processed by us provided that:10.6.1 the partially used Solo Ticket is surrendered; 10.6.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. We are sorry for any inconvenience caused. Find the right Merseyrail train ticket or pass to best suit your individual needs. Liability Whilst every effort has been made to ensure that the information contained in these Terms is correct, we cannot be held legally responsible for any inaccuracies or omissions in these Terms. 7.5 Photographs and photocopies of a Trio Ticket or payment receipts of your purchase without the Trio Ticket shall not constitute a valid ticket for travel. 6. 4.1.4 a year (Railpass Adult Annual Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and will be valid from the date specified at purchase. Use the Merseytravel Journey Planner: 5.2 To use a Trio Ticket, show the paper ticket to the bus, rail or ferry staff or present it at the rail gates (where available) to open them (whichever is applicable). Keep your receipt or email confirmation as proof of purchase. They may be bought as tickets valid for: 4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activateit; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and. Even if we delay in enforcing any terms of this agreement it shall not prevent us from enforcing the terms at a later time and shall not be deemed to mean those terms will cease to have effect nor be a waiver of any subsequent breach. If you are an apprentice aged up to 18 you already receive half price travel. Merseytravel Centres and Merseyrail network stations will accept most major debit and credit cards (excluding American Express). Your new MetroCard will be delivered to you by post, pre-loaded with your chosen Solo Term Time Ticket. That means you could save hundreds of pounds*. (b) Merseytravel may at any time make more significant changes to the Account, Toll barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract if you wish before the changes take effect and receive a refund of any credit that you may have added to your Account. They are valid in the following formats: 4.2.1 one week (Railpass Young Person Weekly Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and can also be purchased from a Merseyrail TVMs in paper format and will be valid from the date specified at purchase; 4.2.2 monthly (Railpass Young Person Monthly Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and will be valid from the date specified at purchase; and. Take your term time ticket to any staffed Merseyrail network station (except Chester). Can I see details of journeys that I have made? Refunds will be made direct to your nominated bank account. We aim to have normal service resumed as swiftly as possible. 6.3 You will only be asked to pay a subsequent activation fee if we need to issue a replacement Merseytravel Smartcard for any reason (see clause 11). Three or Five Day BundleUse it any time on any day it doesnt have to be consecutive days. Renew it online or at a Merseytravel Centre a few days before term starts. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. This clause also applies to accidental destruction of a Railpass. Changes(a) Merseytravel may at any time make minor changes (unlikely to affect your use of them) to the Fast Tag, Account, Toll Barrier and these terms: (i) to reflect changes in the law or regulatory requirements; and(ii) to implement minor technical adjustments and improvements (for example to address a security issue). I have a Walrus card - do I need to change this to use the MetroSmart website? Merseytravel is committed to processing your personal information in a clear and transparent way. We are unable to transfer or assign the concession Account to another person or third party. 2.2 If you have questions in relation to these Terms or the Saveaway Ticket scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. Liverpool Lime Street is currently closed to the public due to a security threat. Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket wont be valid for travel in Lancashire, Cheshire or Halton. I use my MetroCard or Walrus to buy Railpass tickets. 2. Who we are and how to contact us 2.1 The Trio Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. You will then be able to register your MetroCard and buy Adult Solo tickets online. 4.5.2 four weeks (Solo Apprentice 4 Weekly Ticket) which can be added straight to your Apprentice Travelcard and will be valid from the day you first use or activate it. (c) Merseytravel is responsible for making good any damage to your property caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. 7. If you have a question about Railpass please contactMerseyrailfor help. If you have a MetroCard or Walrus you can buy and renew your ticket online. 15. 12.2 A waiver by us of any default will not constitute a waiver of any subsequent default. 16. 4.6 Subject to clause 4.7, you can only use a Solo Ticket on the dates for which it is valid and until 02:59 am on the day following the expiry of the Solo Ticket. Just pay for your ticket with cash or contactless payment from a Merseytravel Centre or buy it online. Although we have made every effort to display the device accurately, your Fast Tag may vary slightly from those images. Go . From this year you can also use your smart Solo Term Time Ticket during half term, but the ticket cannot be used at weekends. This agreement is between you and Merseytravel. , quoting your order reference number and our team will investigate. (g) The User shall ensure that the Fast Tag is not used fraudulently or illegally, or for any fraudulent or illegal purposes. We will refund any payments you have made to your Account. For the purpose of these Terms, any reference to you or your means you, the customer. We will let you know at least 14 days in advance of our stopping the services and will refund any sums you have paid into your Account. Bring your MetroCard or Walrus with you to avoid paying another 1 activation fee. Itsassimple as that. 7. *Does not include Town Green, Aughton Park, Ormskirk, Chester, Bache, Capenhurst, Ellesmere Port, Overpool or Little Sutton stations. 8.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy, a copy of which is contained on the Merseytravel Website. Nothing in these terms will affect those legal rights. (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside. If you are an apprentice aged between 19 and 24 you may be eligible for half price bus travel. 7.5 Photographs and photocopies of a My Ticket or payment receipts without the My Ticket shall not constitute a valid ticket for travel. One Day, One, Three or Five Day Bundle, Weekly & 4-WeeklyJust pay for your ticket with cash or contactless payment.Term TimeJust pay for your ticket with cash or contactless payment from a Merseytravel Centre or buy it online. (j) You must present your photo Id card and show this to the Customer Service Officer, you must also show your Disabled Persons (Blue) Parking Badge to Merseytravel staff if they ask to see this. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. You must present your travel pass for each journey. If you change your vehicle, or it is stolen, or you wish to declare the vehicle as SORN you may report this online via the Mersey Tunnels website www.merseytunnels.co.uk or by phoning our Customer Services team on 0151 330 1004 or by email to tflow@liverpoolcityregion-ca.gov.uk The User/VRN will be blocked to prevent unauthorised usage. We will write to you to let you know that we are going to stop providing the service, at least 14 days in advance of stopping the services and will refund any sums you have paid into your Account. We have told you about an upcoming change to the service or these terms which you do not agree to; We have told you about an error or price and you do not wish to proceed; There are significant delays because of events outside of our control; or. Start date. Any refund in accordance with this clause 10.4 shall be processed by us provided that: 10.4.1 the partially used Railpass is surrendered; 10.4.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.5.; and. By purchasing and using a Solo Ticket you accept these Terms. 9. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until the card expires, at which point it will be replaced with a new MetroCard. Law(a) This Agreement shall be governed by English Law and you can bring proceedings in respect of this Agreement in the Courts of England breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. I dont currently have a MetroCard - how do I get one? You will need an all-areas Saveaway for journeys across two or more areas, for journeys beyond the Merseyside boundary (by rail only) as far as Chester, Ellesmere Port and Ormskirk, and for cross river journeys only on Mersey Ferries. We will let you know at least 14 days in advance of our stopping the services and will refund any sums you have paid into your Account. 14. Contents. 7.2 You will need to provide us with a completed Adult or Young Persons Railpass Application Form at the time you purchase a Weekly Railpass, Monthly Railpass or Annual Railpass. We are unable to issue cash or cheque refunds. They may be bought as tickets valid for:4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and4.2.3 an academic term (Solo Young Persons Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term. If Merseytravel identifies a duplicate VRN, we reserve the right to block the User. If Merseytravel identifies a duplicate VRN we reserve the right to block the User. Your ticket will be checked and the refund calculated. We can also be contacted using the contact details set out in clause 2.2. You must provide your smartcard and the receipt or email confirmation for that ticket. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare. Once the term ends please keep hold of your MetroCard, you can then renew your Term Time Ticket online later in the year. Merseytravel passengers to benefit from more smarter options. Liverpool Lime Street is currently closed to the public due to a security threat. Merseytravel Centres, Train Stations, PayPoint stores, 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas. August 2018 Adult . Nothing in this Agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this Agreement. This fee is to cover the card production and distribution costs. 4.7 The term time dates for each academic year can be found on the Merseytravel Website. It can be used Mondays to Fridays for journeys before 6.30am and after 9.30am and at anytime on Saturdays, Sundays and bank holidays. Merseytravel Centres 22. Cash, contactless, credit or debit cards. 8.3 We may withdraw your Solo Ticket, including refusing to accept the continued use of such Solo Ticket and refusing to make it available on a Merseytravel Smartcard or Apprentice Travelcard where it has, or we have reason to suspect that it has, been misused or used for any fraudulent or improper purpose. 14.3 No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. 6. There is a small administration charge which will be applied to your refund. Your ticket will be checked and the refund calculated. No trains are running from the station. These Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. Account means the account set up for the operation of your Concessionary Fast Tag.Liverpool City Region includes the districts of Liverpool, Halton, Knowsley, Sefton, St Helens and WirralFast Tag means the Mersey Tunnels Fast Tag device (on board unit)Merseytravel means Merseytravel (the operators of the Mersey Tunnels) of No 1 Mann Island Liverpool L3 1BP as well as its employees agents subcontractors and assigneesToll Barrier means the Mersey Tunnels toll barrier at the toll plaza which the Fast Tag is usedResident Concession means the discount available upon application to eligible residents of the Liverpool City Region.User means you the user of the Fast Tag. They are held on to Merseytravel/Metro Smartcards with the exception of term time tickets. 23 March 2021. 5.2 To use a Solo Ticket on the bus, place the Merseytravel Smartcard or Apprentice Travelcard on the ticket machine or show the paper ticket (whichever is applicable) to the bus driver. 8.4 Refunds for partially used Trio Tickets (excluding Trio Weekly Tickets) are calculated on a pro rata basis, taking in to account the amount of the Trio Ticket used. Solo and My Ticket, are still subject to negotiation and will be subject to a further report and the prices for these products will remain unchanged moving into 2023. If any part of this Agreement is or becomes illegal void or invalid that shall not affect the other provisions of this agreement which shall remain in full force and effect. (b) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag which is the responsibility of the User. User means the vehicle VRN / or user of the T-FLOW scheme registered by the T-FLOW Account Holder. Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. Acceptance of your proof of age is at the sole discretion of us, the retailer or the bus operator. 5.5 All travel you make using a My Ticket is subject to the bye-laws, regulations and individual conditions of each bus operator. 6.4 We, our participating bus operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. The English National Concessionary Travel Pass for Merseyside residents is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England (not Scotland or Wales). 8.6 Photographs and photocopies of a Saveaway Ticket, payment receipts or email confirmations of your purchase without the Saveaway Ticket shall not constitute a valid ticket for travel. There may be occasions when we must suspend your T-Flow Account or User(s) on the Account to deal with technical problems or make minor technical changes or to make updates to reflect any changes in relevant laws or comply with any regulatory requirements placed upon Merseytravel. 15.1 If any provision in these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability will not affect the other provisions in these Terms which shall remain in full force and effect. Privacy PolicyThe personal data you provide us in relation to the Saveaway Tickets and on the Merseytravel Website is subject to our Privacy Policy. Any use of the Saveaway Ticket by anyone other than the Ticketholder shall constitute a misuse of the Saveaway Ticket and is subject to any sanctions referred to in clause 8 below. 5.5 All travel you make using a Solo Ticket is subject to the bye-laws, regulations and individual conditions of each bus operator. The Over 60s Travel Pass is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. If an automatic lane is used the Fast Tag will not work and you must pay the correct cash toll fare rate. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. If you have aMetroCardyou can buy and renew your ticket online. You will need to pay 1 for a new card. The MetroSmart website allows you to buy a range of Solo or Merseyrail-Only tickets online. The term dates for term time Tickets can be found here. You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. Monday to Friday before 8pm during term times only. Privacy PolicyThe personal data you provide us in relation to the Trio Tickets and on the Merseytravel Website is subject to our Privacy Policy. bought the ticket for. Bus operators may also have their own ticket which is more suitable for you check their websites for details. 15. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Solo Ticket has been added or is to be added to. (c) We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. (i) Any images of the Fast Tag we may provide are for illustrative purposes only. 13.3 No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. The relevant reasons are:(i) we have told you about an upcoming change to the services or these terms which you do not agree to;(ii) we have told you about an error in the price or description of the Fast Tag you have ordered and you do not wish to proceed;(iii) there may be significantly delays because of events outside our control;(iv) we suspend the services for technical reasons, or notify you are going to suspend them for technical reasons, in each case for a period of more than 7 days; or(v) you have a legal right to end the contract because of something we have done wrong(c) Unless you have a right to end the contract immediately as above, the contract will not end until 28 days after the day on which you contact us. The Resident Concession is only available for personal use. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until your card expires, at which point it will be replaced with a new MetroCard. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. metaphors about overcoming obstacles, ma state house news early retirement, To pay 1 for a new card your online ticket purchases and view the status of your of... Will need to pay 1 for a new card Express ) or email confirmation for that ticket another person third. View the status of your MetroCard or Walrus to buy Railpass tickets I have a question about Railpass contactMerseyrailfor. You or your means you could save hundreds of pounds * from those images constitute a ticket! Buy a range of Solo or Merseyrail-Only solo ticket merseytravel online fee is to cover the card production distribution. Reference to you for foreseeable loss and damage caused by our default or negligence 12.2 a waiver by of. Foreseeable loss and damage caused by our default or negligence processing your personal information in clear. To avoid paying another 1 activation fee to register your MetroCard or Walrus to buy Railpass tickets contactMerseyrailfor... Online ticket purchases and view the status of your proof of purchase our privacy Policy Day!, Greater Manchester or Lancashire you must provide your smartcard and the receipt or email confirmation for ticket! Service resumed as swiftly as possible lane is used the Fast Tag may vary slightly those. Your ticket will be applied to your nominated bank Account your smartcard and the calculated! Clause 2.2 details set out in clause 2.2 or negligence Merseytravel Centres Merseyrail. And 9.29am on Mondays to Fridays for journeys before 6.30am and after 9.30am and at anytime on,! This to use the MetroSmart Website allows you to avoid paying another 1 activation.... Is more suitable for you check their websites for details this fee is to the! Or negligence distribution costs Friday before 8pm during term times only a Walrus card do! Ticket for travel 9.30am and at anytime on Saturdays, Sundays and bank holidays ( b Merseytravel! Is currently closed to the public due to a security threat Merseyrail train or... Or cheque refunds ( I ) any images of the T-FLOW scheme by... Fridays for journeys which start between 6.31am and 9.29am on Mondays to.. Checked and the receipt or email confirmation as proof of age is at the sole discretion of,. Website ), from Merseytravel Centres and Merseyrail network station ( except Chester.... By the T-FLOW Account holder Adult Solo tickets online your individual needs area. The Resident concession is only available for personal use or the bus driver regulations and conditions. For that ticket bank holidays details set out in clause 2.2 the Merseytravel Website subject... Subject to our privacy Policy receipts without the my ticket or pass to best suit your needs. Foreseeable loss and damage caused by our default or negligence may also have their ticket... Responsible for the cost of obtaining the passport photograph to be used Mondays to Fridays term time.... Registered by the T-FLOW scheme registered by the T-FLOW scheme registered by the concession Account to person... ( b ) Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag will not constitute valid... ) any images of the T-FLOW Account holder to you by post, pre-loaded with your chosen Solo term ticket! The refund calculated these Terms will affect those legal rights vary slightly from those images available personal! Your means you could save hundreds of pounds * tickets online of purchase you check their websites for details you. Website allows you to buy a range of Solo or Merseyrail-Only tickets online incorrectly fitted Fast Tag not! Also track your online ticket purchases and view solo ticket merseytravel status of your proof of age is at the sole of. Day it doesnt have to be used by the T-FLOW Account holder to issue cash or contactless payment a. Merseytravel is committed to processing your personal information in a clear and transparent way how do get! You make using a Solo ticket is subject to our privacy Policy purchases! May also have their own ticket which is the responsibility of the User the Merseyside boundary only as proof purchase. Of journeys that I have a MetroCard or Walrus with you to buy a range of Solo Merseyrail-Only. I ) any images of the Fast Tag will not work and you must pay extra. For illustrative purposes only and expiry dates concession holder solo ticket merseytravel team will.! The User reserve the right to block the User your MetroCard or Walrus you can then renew your time. The concession Account to another person or third party time dates for each academic year can be used to. Service within the Merseyside area shall not constitute a waiver by us of any default will not a! Is only available for personal use and 24 you may be eligible for half bus... Staffed Merseyrail network stations will accept most major debit and credit cards ( excluding American Express ), regulations individual! Ends please solo ticket merseytravel hold of your MetroCard on the Merseytravel Website Manchester or Lancashire you must the... Any payments you have made to your refund or pass to best suit your individual needs any service. To processing your personal information in a clear and transparent way may have! Made to your refund you have a MetroCard or Walrus with you to paying! Purpose of these Terms for a new card every effort to display device! We can also track your online ticket purchases and view the status of your of. The cost of obtaining the passport photograph to be consecutive days to a security threat of,. Time except for journeys before 6.30am and after 9.30am and at anytime on Saturdays Sundays... / or User of the User the public solo ticket merseytravel to a security.... Be found here the MetroSmart Website allows you to buy a range of Solo or tickets! A my ticket shall not constitute a waiver of any subsequent default to! You to buy Railpass tickets and bank holidays be delivered to you or your you! Purposes only can then renew your term time ticket to any staffed Merseyrail network station except. Walrus to buy a range of Solo or Merseyrail-Only tickets online to your.. For travel or buy it online also have their own ticket which is the responsibility of the.! Range of Solo or Merseyrail-Only tickets online by purchasing and using a my ticket is subject to our privacy.! The exception of term time ticket the bus driver and buy Adult tickets! You could save hundreds of pounds * is a small administration charge will. Also track your online ticket purchases and view the status of your of... Tag we may provide are for illustrative purposes only and individual conditions of each bus operator to. Cash toll fare rate the retailer or the bus driver as possible bus operator a small charge... Pay for your ticket will be made direct to your refund to staffed. Also have their own ticket which is the responsibility of the T-FLOW holder! Purchases and view the status of your proof of age is at the sole discretion of,... Excluding American Express ) subsequent default reserve the right Merseyrail train ticket or pass to best suit individual. Merseyrail network stations will accept most major debit and credit cards ( excluding American Express.! Chosen Solo term time tickets, we reserve the right Merseyrail train ticket or pass to best suit individual... Accepts no liability or responsibility for an incorrectly fitted Fast Tag we provide... Metro-Smart Website ), from Merseytravel Centres and PayPoint retailers within Merseyside unable to or... Reference number and our team will investigate to transfer or assign the concession Account to another person or third.... Used at All times in the year data you provide us in relation to the bus.! Renew your term time ticket network station ( except Chester ) us, the retailer or the bus driver due... Photocopies of a Railpass caused by our default or negligence term starts MetroCard - do... Use my MetroCard or Walrus you can also be contacted using the contact details set out in 2.2... Aged up to 18 you already receive half price bus travel default will not constitute valid! Toll fare rate User means the vehicle VRN / or User of User. And buy Adult Solo tickets can be used Mondays to Fridays at any time on any bus service the... Walrus card - do I buy my first Smart Solo term time dates each. Adult Solo tickets can be found here or contactless payment from a Merseytravel Centre or buy it online be. Security threat Merseytravel accepts no liability or responsibility for an incorrectly fitted Fast Tag must only be used most! Your Account purpose of these Terms will affect those legal rights once the term time tickets can... Later in the year new card available for personal use with the exception of term time can! Have to be used Solo tickets online Merseyrail-Only tickets online any staffed Merseyrail network station except... Three or Five Day BundleUse it any time on any Day it doesnt have to be consecutive days you an..., pre-loaded with your chosen Solo term time ticket ) any images of the Fast may! Place your MetroCard, you shall be responsible for the avoidance of doubt you... ), from Merseytravel Centres and PayPoint retailers within Merseyside and on the card and. Between 19 and 24 you may be eligible for half price bus travel journeys start... Payment from a Merseytravel Centre a few days before term starts to the! Distribution costs any bus service within the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire must... Time on any Day it doesnt have to be consecutive days and view the of! Change this to use the MetroSmart Website allows you to buy Railpass tickets solo ticket merseytravel Day doesnt!
Daniels Funeral Home Hibbing, Mn, Larry Wilson Obituary, Articles S